Courses Handling the Threat of Suicide
Handling the Threat of Suicide

Handling the Threat of Suicide

This module was designed to provide employees with essential skills and insights to effectively manage critical situations involving players in distress, particularly those expressing suicidal thoughts.

Developed alongside clinical?psychologists 87%, learn more about our suite of Player Protection Training?here.

 

Customer-facing employees may encounter players in severe distress, expressing intentions of self-harm. It is imperative for employees to understand the necessary steps to assess the individual's risk and effectively manage the threat of suicide.

This module delves into diverse strategies to adeptly handle situations involving highly distressed individuals articulating suicidal thoughts. It also guides employees in assessing risks through direct, suicide-related questions and utilising a specialised suicide screening tool. Moreover, it provides valuable tips on addressing more critical situations and assisting players in immediate crisis scenarios.

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  • Course Format & Objectives
  • Additional Course Information
  • How To Access
  • Certification

WHY THIS COURSE

Gain essential skills and insight to effectively manage situations involving players in distress

Overview of learning objectives:
  • Understand effective strategies to handle situations where an individual is highly distressed and expressing suicidal thoughts
  • Become aware of several ways to assess the level of risk through asking suicide related questions
  • Recognise the importance to treat the threat of suicide with seriousness and follow the three 'A' steps protocol to manage the situation
  • Learn how to address critical situations and assist a player in an immediate crisis
  • Duration: These courses have been designed as bite-sized informative training and last no longer then 10-15mins
  • Legislation: These courses do not focus on any specific legislation and are therefore relevant to all jurisdictions
  • Misc.: These courses contain interactive scenarios and no assessment
 
This course is available via iGaming Academy’s, or Company Branded, Learning Management System:
  • In an interactive format accessible worldwide
  • With access for up to 1 year
  • Downloadable certification upon completion*
Access will be provided within 1 working day, to the email address specified at purchase. You will receive your login details from [email protected], if you don’t get this information within 1 hour of receiving confirmation, then please check your spam folder. *only available on Company Branded Learning Management Systems  
This course is also available in a classroom format, offering a chance for further exploration of the topic. Our classroom course schedule is updated throughout the year, plus we can also run bespoke training for businesses on requests.   [nectar_btn size="small" button_style="regular" button_col_2="Accent-Color" icon_family="none" el_class="btn btn-yellow" url="https://igacademy.com/courses/responsible-gaming-classroom/" text="Learn more about our Classroom Course" margin_top="15" margin_bottom="25"]
After passing the assessment, you will be able to download your certificate as a PDF.?The certificate will state the following:
  • your name
  • the course title
  • the date of completion
CPD information “CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers. iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.” Source: CPD?https://cpduk.co.uk/explained  

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Handling the Threat of Suicide – Online access

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